It happens every single year. A final year student, needing questionnaire responses for their dissertation, will decide it’s a jolly good idea to email the entire student body. I received one today in fact, from a student who managed to do the whole emailing thing catastrophically badly.
First of all, learn how to send emails to lots of people. Your mail client will have three options for addressing emails: To, CC and BCC. Use To if you’re sending to a couple of people. Use CC if there’s someone you want to copy in. Both these options let everybody see everybody else’s email address, which is fine if the email is going to anywhere up to around 6 or 7 people. If you’re sending to 10,667 people as this student decided to, for the love of God and all things holy use BCC. That means that each person receives the email as though it was addressed just to them, meaning I don’t have to scroll through 10,667 names before getting to the content of your message. It’s simple courtesy and means that my client doesn’t have to download 284kB of headers.
Next, tell me what the hell you’re writing to me about. A title of “Dissertation questionnaire. Regarding student support services.” is pretty vague, has incorrect capitalisation, is grammatically dodgy, has no call to action and generally makes me go “meh”. Even more important, the body of your email will do well from actually telling me what your dissertation is about, what your questionnaire is going to do and why I should fill it out. The wrong way to do the email body is this:
This will only take 10 minutes of your time.
Please help me with my dissertation research. It is very important!
Thank you.
Come on, signing your name isn’t too challenging, is it? Why is your research important? Why is it more important than my 10 minutes?
Still, assuming I have downloaded the stupidly long email header, dragged my way through the thousands of names in the To list and haven’t been put off by the terrible email body I might still want to complete your questionnaire…
Or not. It’s a Word document. I’m on a Mac. Some people are on Linux machines. Even those with Windows machines may not be bothered kicking open Word for you. Once people have completed your questionnaire, how do they get it back to you? You’ve never mentioned emailing it back. Once you’ve got the replies, how are you collating it? Manually? Why not make your life infinitely easier and use something like SurveyMonkey?
Finally, if you’re going to email 10,667 students, at least learn to spell “course”. “cource” is not acceptable. Also, we’re the University of Lincoln, not Lincoln University.